Rethinking last-mile logistics post-COVID-19
COVID-19 is generating short-term disruptions and longer-term structural changes, with e-commerce experiencing soaring growth in categories like groceries and home care. Last-mile success will be tough, but getting it wrong could be catastrophic. Eric Hannon, Bernd Heid, Anja Huber, and Christoph Klink of McKinsey & Company present their vision in Automotive World.