Maersk improves last-mile parcel deliveries with AI
At Deliver Europe in Amsterdam, Maersk’s Head of E-commerce, Thiago Paiva, shared how the company uses AI to optimize last-mile parcel delivery through partner carriers. With last-mile costs accounting for up to 40% of total logistics expenses, Maersk views this as a key area for enhancing performance and improving customer experience. AI helps Maersk manage …