InPost: “Parcel lockers become the new favoured choice”
The UK parcel delivery market has reached what InPost describes as a tipping point. Rising e-commerce volumes, time-pressured lifestyles, and persistent last-mile inefficiencies have pushed traditional home delivery models to their limits. Consumers report mounting frustration with missed deliveries, theft, delayed parcels, and inconvenient returns. According to InPost’s July 2025 research, more than one-third of …