by Walther Ploos van Amstel
Technological innovations such as parcel lockers are often presented as a solution to the negative impacts of last-mile delivery on people, the planet, and business performance. Yet these benefits will only materialize if consumers actually choose to use them. A recent study applied the Unified Theory of Acceptance and Use of Technology (UTAUT) to better …
The rise of online shopping has changed consumer expectations, with more people choosing to have products delivered directly to their homes. Grocery home delivery is a growing segment within this trend, but it presents specific logistical challenges. Groceries typically have low profit margins, while last-mile delivery is expensive. Orders are often large, heavy, and perishable, …
The last mile is one of the most critical and costly segments in logistics. It directly shapes both operational efficiency and profitability. Yet, managing courier workflows remains complex due to varying work patterns, route deviations, traffic congestion, and other external factors. A recent study based on real-world data from a Spanish logistics company sheds light …
Food delivery services have more than tripled in size since 2017, accelerated mainly by the COVID-19 pandemic. This explosive growth has not only reshaped consumption habits but also had profound implications for urban mobility and last-mile logistics. A systematic literature review conducted between 2012 and 2022 offers the first comprehensive overview of how food delivery …
As cities worldwide strive to transition to more sustainable food systems, small and niche circular food businesses are increasingly recognized as innovation leaders. However, scaling such initiatives beyond the experimental phase remains a significant challenge. A recent study based on eleven circular food ventures in Toronto, Canada, provides critical insights into what helps or hinders these …
As urban freight volumes increase and sustainability pressures intensify, cities are exploring innovative solutions to mitigate the environmental impact of transportation. One emerging concept is the Driverless Multipurpose Vehicle (DMV)—an autonomous, electric heavy-duty vehicle capable of switching between transport applications or combining them during a single operation. But how do these modular vehicles compare to …
As cities grow and freight volumes rise, urban logistics faces mounting challenges, from traffic congestion and emissions to inefficient deliveries. A recent study in Berlin-Adlershof, a technology-driven urban development area, explores how data-driven insights into corporate shipping and receiving behavior can support more sustainable freight transport. Why Focus on Business Parcels? Most research in urban …
Urban areas are growing rapidly, and with them come familiar challenges: air and noise pollution, traffic congestion, parking shortages, and safety concerns. In this context, freight transport has become increasingly fragmented due to e-commerce, and as a result, it lacks coordination across supply chains. To address these challenges, a new study presents a co-creation-based decision …
Platform work has become deeply embedded in everyday life in Germany. Whether it’s ordering groceries via Flink, hailing a ride with Uber, or hiring a cleaner through Helpling, millions rely on digital platforms for convenience. Yet, behind this convenience lies a growing concern: the workers powering these services often lack basic labour protections. The Fairwork …
As cities grow denser and online shopping continues to rise, the demand for efficient logistics is increasing rapidly. Urban space is limited, and logistics hubs offer a promising solution: they consolidate goods and enable zero-emission transport into city centers. Some hubs also support shared mobility. To explore viable models, the Amsterdam University of Applied Sciences …