by Walther Ploos van Amstel
A new government-commissioned study examines whether the Netherlands could introduce mandatory return charges for online clothing and the environmental impact that would have. While the concept seems simple, the findings are far more complex and highly relevant for e-commerce leaders. Returns: a structural and costly habit Free returns have become the norm: 71% of Dutch …
The linear “take-make-waste” model of the textile sector is increasingly recognised as unsustainable. In response, a new paper addresses the first-mile logistics of post-consumer textile (PCT) collection as a critical yet under-studied part of closing the loop. Their work focuses on the strategic assessment of collection value chains: how textiles, once discarded by consumers, are …
DHL has placed fitting rooms in its service points to be able to fit clothing bought online. At The Hague it is already possible to fit in and Amsterdam will follow soon. The garment that is picked up at the service point and does not fit unexpectedly can then be returned quickly and easily.