by Walther Ploos van Amstel
In 2025, Dutch PostNL continued its strategic transformation from a traditional postal and parcel operator into a digitally driven, data-powered logistics platform. Innovation focused on modernising the digital ecosystem, embedding AI into daily operations, strengthening cybersecurity, and improving customer experience across the entire delivery journey. At the customer interface, the PostNL app became the central …
Parcel lockers are rapidly becoming part of the everyday postal landscape, and nowhere is that more evident than in the United Kingdom. Royal Mail and Post Office have announced a partnership to pilot parcel lockers at Post Office branches across the country. Over the next six months, lockers will be installed outside selected stores, allowing …
We see more and more platforms offering food home delivery services through courier services in big cities. Due to this boom in last-mile delivery or logistics, UOC experts have studied the operation of food home delivery platforms, such as Just Eat, Glovo, and Deliveroo, which work in the city of Barcelona, to analyze the profitability of …
It seems like a boy’s book story. Dutch Jitse Groen, founder of Thuisbezorgd.nl, Take Away, will create one of the largest meal delivery companies in the world with the merger with JustEat. With a leading position in Europe, Take Away makes it even harder for competitors Uber Eats and Deliveroo to make money. What are …