A parcel locker is no silver bullet. But it is a test case for fair delivery
Three-quarters of Britons have picked up a parcel from an out-of-home (OOH) point in the past year rather than at their door. That’s the headline from new research by Citizens Advice, the UK consumer watchdog, based on a survey of over 4,500 parcel users. It confirms what the sector has felt coming for a while: …