Tag «sustainable last-mile delivery»

The Price of Green: How Surcharges (and Smart Messaging) Can Shift Consumer Delivery Choices

Summary of: Kokkinou, A., Quak, H. & Mitas, O. (2026). “Leveraging fairness to nudge consumers towards more sustainable last mile delivery options.” Transportation Research Interdisciplinary Perspectives, 37, 101956. Every time a consumer clicks “next-day delivery,” they make a choice with real urban consequences; more vans, more congestion, more emissions. Getting consumers to voluntarily choose slower, …

How can a sustainable last-mile delivery and returns business model be designed from e-customers’ expectations perspective?

A new paper seeks to identify the most preferred sustainable last-mile delivery business models among e-customers and assess their environmental, economic, and social impacts. The authors surveyed to achieve this and utilized conjoint analysis, the Delphi method, and the MCDM: Promethee-Gaia. The findings reveal that price is the most critical factor influencing e-customers’ delivery methods. …