An Analysis of Last-Mile Delivery Challenges and Efficiency in Urban Logistics: A Study of Mumbai City
Last-mile delivery is a critical component of the logistics and supply chain industry, especially in densely populated urban areas like Mumbai. This study aims to analyze the key challenges affecting last-mile delivery efficiency and evaluate the role of technology and operational strategies in improving performance. Recent research was based on primary data collected through a structured survey of delivery personnel and consumers in Mumbai. Key factors such …