Opportunities for transforming last-mile logistics with HCI

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Road congestion, air pollution and sustainability are increasingly important in major cities. UK researchers looked to understand how last-mile deliveries in the parcel sector are impacting our roads. Using formative field work and quantitative analysis of consignment manifests and location data, they identified how the effectiveness of life-style couriers is contributing to both environmental and …

Ford is testing self-driving delivery vans in Miami (US)

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Food couriers have recently joined truck and taxi drivers in the category of jobs that are most likely to be made obsolete by self-driving technology. Ford is currently experimenting with self-driving delivery vans in Miami since earlier this year. And more recently, Ford joined with Postmates to see how people ordering takeout food would interact with …