To make the shift from van-based to e-cargobike-based last-mile delivery easier, Velove introduced Velovers: trained and certified e-cargobike couriers. Swedish Velove developed an award-winning e-cargo bike, the Armadillo, and a containerized last-mile delivery solution for this purpose. This solution is more productive, energy-efficient and city-friendly than any type of van for small parcel delivery in urban areas.
Great hardware is important for a courier to do a good job, but cargobike customers also need to change their processes and ways of organizing. Here Velove can help out, for example in training the couriers to operate the Velove Armadillo e-cargobike safely and productively.
Johan Erlandsson, co-founder and CEO of Velove: “We are today again leading the way by introducing training and certification of Armadillo couriers that are riding for our customers. The training includes Armadillo operation, traffic behavior, productivity, customer satisfaction, preventive maintenance, sustainability, and city liveability. Certified Velovers are also invited to an online community where experiences can be shared and help given between fellow Velovers. This is also a place where Velove as a company can make a direct link to the Velovers, opening up a valuable feedback channel.”
“I love this bike. You have a good view, the suspension works great, especially on cobblestones. Because it is only 86 cm wide, it fits perfectly on a bike lane. So I really recommend it for driving in the city.”, says Mark de Klerk, courier for DHL Express in Antwerp, Belgium. I just took the new Velover training and now I am also a certified Velover. “Even if I have been riding for a while already and the test thus was quite easy, I found some new valuable knowledge. I also look forward to connecting with other certified Velovers around the world!”.