Last mile logistics comprises a large share of the total delivery cost. A variety of collaborative economy business models are rapidly emerging and growing across the globe, changing the way logistics services were traditionally provided and consumed. They are driven by technological, economic and societal factors.
Crowd logistics is an opportunity for logistics service providers intending to improve customer service, reduce costs, and satisfy their customers. Companies should be asking themselves, “how else can the consumer acquire and use the types of goods or services I currently provide and how might I innovate to capitalize on these possibilities?”.
Crowd logistics is an alternative to traditional home deliveries by parcel companies and is believed to be more sustainable. The idea of crowd logistics is that parcels and passengers are co-transported along a passenger trip that was intended to be made for another purpose.
Research by Valentina Carbone, professor at the Paris Campus of ESCP Europe, Aurélien Rouquet, professor at NEOMA Business School and Christine Roussat, assistant professor at the Clermont-Auvergne University in France, examines how crowd logistics differs from traditional logistics service models and which type of crowd logistics might be the most disruptive.
Crowdshipping might seem the ultimate solution for city logistics, though executing a seamless operation with outdated systems can be a hassle. If the correct tools are not used properly, companies could spend too much time labeling, sorting and routing shipments .
Rapid urban growth has posed both challenges and opportunities for city planners, not in the least when it comes to the design of urban freight systems. But urbanization also fosters innovation and sharing, which have led to new models for organizing urban freight, e.g. crowd based logistics.
The trend towards shorter delivery lead-times reduces operational efficiency and increases transportation costs for internet retailers. Mobile technology, however, creates new opportunities to organize the last-mile. In a paper from 2016 researchers from Erasmus University (NL) study the concept of crowdsourced delivery that aims to use excess capacity on journeys that already take place to …
Passenger car occupancy has been falling for years. Partly empty vehicles on our road networks decrease passenger transport sustainability but also contain an opportunity for freight transport. Within crowd logistics, delivery operations are carried out by using passengers’ excess capacity on journeys that are already taking place, resulting in economic, social and environmental benefits.