UK shoppers have left £228 mln worth of uncollected products at click-and-collect sites in the last year due to long queues and understaffed collection points. Research by Barclaycard found that more than 70 percent of UK consumers shop via a click and collect system, whereby they order products online and collect them at a local branch or collection site.
The 2019 UPS Pulse of the Online Shopper study captured evolving trends, preferences and expectations of online shoppers in 15 countries and regions, including the US, Asia, Europe, Canada, Mexico, Brazil and, for the first time, India. This latest Pulse study examined the generational impact that Baby Boomers, Gen Xers, Millennials, and Gen Zers are …
Many retailers are making efforts to improve their channel integration to enhance the order fulfillment for their customers. Network optimization is a key element. At the same time, more companies are trying to make their supply chains more sustainable, and transportation evidently accounts for a large share of CO2 emissions.
The e-commerce sector is working on sustainable deliveries of online orders. The delivery vans now quickly become electric. They try to deliver first-time-right. Focus on fewer returns. And, the warehouses are super sustainable. But how many large boxes are not delivered carrying only one silly little product?
The Kroger Co. has a long history in retail grocery operations. Today, Kroger is a $115 billion company operating in 35 states in the US. Kroger owns 38 manufacturing facilities that produce about 40 percent of the private-label brands sold in Kroger stores.
The Physical Internet (PI) is a future vision for fully open and connected logistics networks, in which physical, digital, operational and financial interconnectivity are central. Research has shown that PI offers opportunities for more efficient, bundled and shared, and sustainable logistics, also in urban areas.
More and more young people are moving into cities. To reach this increasingly important market segment, retailers need to find a profitable and efficient way to do urban fulfillment. The CSCMP Supply Chain Quarterly presents an overview of trends and state of art in urban fulfillment.
With the growth of e-retailing, the question of how e-shopping affects shopping travel has attracted increasing attention. To date, however, research has failed to reach a consensus on this topic. Meanwhile, China, where currently the highest level of e-retail shopping in the world takes place, has not in the scope of previous studies.
The UK Government Office for Science presented an evidence review exploring the trends in the UK last mile urban freight, and how users and technology interact with the changing system between now and 2040. It highlights the areas which will be most impacted by the coming changes.
The American Transportation Research Institute (ATRI) released an analysis of the impacts of e-commerce trends on the trucking industry, including the challenges and opportunities that more regionalized retail supply chains and the proliferation of urban last mil deliveries have presented.