The trend towards shorter delivery lead-times reduces operational efficiency and increases transportation costs for internet retailers. Mobile technology, however, creates new opportunities to organize the last-mile. In a paper from 2016 researchers from Erasmus University (NL) study the concept of crowdsourced delivery that aims to use excess capacity on journeys that already take place to make deliveries.
The researchers consider a peer-to-peer platform that automatically creates matches between parcel delivery tasks and ad-hoc drivers. The platform also operates a fleet of backup vehicles to serve the tasks that cannot be served by the ad-hoc drivers. The matching of tasks, drivers and backup vehicles gives rise to a new variant of the dynamic pick-up and delivery problem.
The researchers propose a rolling horizon framework and develop an exact solution approach to solve the various subproblems. In order to investigate the potential benefit of crowdsourced delivery, they conduct a wide range of computational experiments. The experiments provide insights into the viability of crowdsourced delivery under various assumptions about the environment and the behavior of the ad-hoc drivers.
The results suggest that the use of ad-hoc drivers has the potential to make the last-mile more cost-efficient and can reduce the system-wide vehicle-miles.