by Walther Ploos van Amstel
Online grocery in Europe is returning to growth and is increasingly evolving into an independent, profitable format with a differentiated value proposition. Online grocery lost market share in 2023, but consumers are starting to return as spending power recovers, says McKinsey. The net intent of consumers to buy more food online has returned to positive, increasing …
The emergence of digitalization has led to the creation of various marketing channels. Consumers now have numerous options for shopping in the fresh food and grocery retail sector. Analyzing their behavior is crucial for retailers. A recent paper offers a cutting-edge review of existing studies on consumers’ channel choices when purchasing groceries. The research A …
Once more, Dutch online food delivery companies, namely Crisp, Jumbo, Getir, and Picnic, are grappling with substantial financial setbacks, further compounded by the recent closure of Dutch Pieter Pot. These financial challenges extend beyond mere teething problems associated with growth. In addition, the escalating minimum wages and the augmented expenses related to light electric vehicles …
Last-mile delivery success depends on consumer acceptance of such services, yet little is known about the unattended delivery experience. To address the challenges in last-mile deliveries, retailers have pushed to develop innovative delivery solutions. In particular, the emerging service of unattended home delivery offers the potential to enhance consumers’ delivery experience, as they can receive …
The COVID-19 pandemic has accelerated the growth of e-commerce and automated warehouses, vehicles, and robots and has created new options for grocery supply chains. As shoppers searched for safe and convenient ways to get essential items, grocers adapted to meet increased e-commerce demand. Micro-fulfillment center enabled grocers to quickly fill pickup orders, sometimes within an …
The British grocery retail sector is experiencing rapid growth in online ordering for home delivery, resulting in considerable supply-side investment in delivery and fulfilment infrastructure. For retailers with a physical store network, assets typically utilise larger format stores as delivery and fulfilment hubs. Proximity to the store network and delivery infrastructure capacity thus drives the …
Despite the continued growth of e-grocery sales, few companies make any profits in this retail segment. Increasing market shares and associated drop densities may make profitable operations possible. Higher delivery fees seem essential to profitability. Yet such higher fees may put e-groceries at a disadvantage compared to the traditional store channel, which remains highly competitive. …
Reaching profitability in online grocery continues to be a challenge for retailers. Compared to store-based business models, even leading e-grocery players have been struggling to be profitable, particularly while trying to expand. The ongoing need for investments in operational infrastructure, technology, and so on that are required to keep increasing capacity and staying competitive makes …
According to Just Eat Takeaway’s director of the UK branch, Andrew Kenny, the meal delivery company has set up several tests with supermarkets for home delivery of groceries. Currently, private investors are investing billions in grocery delivery companies worldwide.
Picnic is an online supermarket currently operational in the Netherlands and Germany. Groceries are ordered from an app and delivered to the consumers using a light electric last-mile delivery vehicle. This vehicle is currently used for densely populated residential adreas and works well enough to support the current number of Picnic deliveries.