Tag «sustainable»

Research: encouraging customers to make a more sustainable delivery choice

The rise of e-commerce has led to an increase in parcel deliveries, increasing the need to address last-mile delivery’s cost and environmental impact. Customers accustomed to next-day free delivery can play an essential role by choosing more sustainable delivery options. Retailers and logistic service providers could allow customers to wait for their delivery or pick …

Assessing the effects of delivery attributes on online consumer behavior

E-consumer behavior plays a vital role in e-commerce worldwide. A recent paper addresses the importance of delivery time, delivery fee, and delivery reception, and the influence of delivery fee and reception on e-consumers’ behavior by analyzing the following hypotheses: delivery attributes affect e-shopping behavior, and delivery attributes affect e-consumers’ behavior according to their sociodemographic characteristics. …

Austrian study: online is more sustainable

On behalf of the Austrian Post, the Federal Environment Agency analyzed the climate effects of online and stationary retail purchases. In addition, the economic impact of national and international online retailing was examined. The result: climate-friendly parcel delivery offers potential savings in greenhouse gas emissions. If customers also use domestic online retailers, this positively affects …